Privacy Policy for Global Net-Zero Emissions (gn0e)

1. Introduction

At gn0e, we take your privacy seriously and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU regulations. This Privacy Policy explains how we collect, use, shareand protect your personal information when you use our website and services.

2. Information We Collect

We collect the following types of personal information:

Information you provide to us: This includes your name, email address, company name, phone number, mailing address, and other information you voluntarily provide when you create an account, purchase carbon offsets, subscribe to our newsletter, contact us, or use our services.

Information we collect automatically: This includes information about your device, browser, IP address, operating system, location (general area only), website usage data, and cookies and similar tracking technologies.

Information from third parties: We may receive information about you from third-party sources, such as social media platforms, if you have connected your account with our platform or authorized such data sharing.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide your express consent, for example, when you subscribe to our newsletter or create an account.

Contractual necessity: To fulfill our contractual obligations to you, such as providing access to the Knowledge Hub or processing your carbon offset purchases.

Legitimate interest: To pursue our legitimate business interests, such as improving our website and services, sending you relevant marketing communications (you can opt out at any time), and conducting data analysis for internal purposes.

Legal obligation: To comply with applicable laws and regulations.

4. Purposes of Processing

We use your personal information for the following purposes:

To provide and operate our services, including managing your account, facilitating carbon offset purchases, and tracking your progress towards net-zero goals.

To personalize your experience and provide you with relevant content and recommendations.

To communicate with you about our services, updates, and promotions (you can opt out at any time).

To improve our website and services.

To analyze data for internal purposes, such as understanding user trends and improving our marketing efforts.

To prevent fraud and protect the security of our website and services.

To comply with applicable laws and regulations.

5. Data Sharing and Transfers

We may share your personal information with the following third parties:

Service providers: We share your information with trusted service providers who help us operate our website and services, such as payment processors, cloud storage providers, and marketing agencies. We ensure these providers have appropriate data security measures in place and only process your information on our instructions.

Carbon offset project partners: We share your information with the relevant carbon offset project partners to facilitate your offset purchases and ensure transparency about the projects you support.

Legal authorities: We may disclose your information to legal authorities if required by law or to comply with a court order.

We will not transfer your personal information outside the EU unless:

We have your explicit consent;

The transfer is necessary for the performance of a contract; or

We have appropriate safeguards in place, such as standard contractual clauses approved by the European Commission, to ensure the protection of your personal information.

6. Data Retention

We will retain your personal information for no longer than necessary to fulfill the purposes for which it was collected. The retention period will depend on the specific type of information and legal basis for processing. After the retention period expires, your information will be securely deleted or anonymized.

7. Data Security

We take measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical safeguards such as encryption and physical safeguards such as secure data centers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.

If you have any questions about this Privacy Policy, please contact us at hello@gn0e.com.